WHAT IS VERMEIL?
With Vermeil Jewelry, the base metal used has to be sterling silver, which is much better for those who have skin allergies compare to other base metals. The silver is then gold-plated, but with a thicker coating approximately 50% thicker than a traditional gold-plated piece.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We currently accept, all major credit cards, debit cards, and payments via PayPal. We recommend PayPal as source of payment method. This is the most convenient, safest and fastest method.
WHEN WILL PAYMENT BE TAKEN FROM ACCOUNT?
Payment will be taken from your credit or debit card as soon as you have placed your order.
HOW MUCH OIL IS REQUIRED TO BE MOST EFFECTIVE FOR MY DIFFUSER JEWELRY?
We recommend 2-3 drops for the most effective diffusing quality.
DOES GLAMAROMA OFFER WHOLESALES ORDERS?
Wholesales purchasing is available. Minimum purchase is required. Please email us at info@glamaroma.com for terms and conditions.
DELIVERY- HOW LONG WILL DELIVERY FOR MY JEWERLY TAKE?
For stock item, please allow 3-6 business days for processing before being shipped out. You will receive a tracking number in a shipping confirmation email as soon as your order is shipped.
DELIVERY -HOW LONG Will it REQUIRD FOR PERSONALISED MONGRAM?
For Personalized monogram, please allow 3-4 weeks to hand craft the product before being shipped out. You will receive a tracking number in a shipping confirmation email as soon as your order is shipped.
WHAT IS YOUR RETURN POLICY?
We will be happy to offer you an exchange or refund within 7 days of product upon arrival. This does not includes items purchased in the Sale, Promotion code or bulk purchase items category.
Products purchased online must be returned to us in perfect condition with and in their original packaging in order for us to process an exchange or refund.
Monogram items are non-returnable/non-refundable.
PROCESSING YOUR REFUND
Upon receipt of the return items, the credit or debit card originally used for the purchase will be credited with the cost of the goods minus the delivery charges (exceptions may apply). We will process your refund within 48 hours of receipt. Your credit card company may take 4-7 working days to credit your account.